Privacy Policy

Effective Date: 25th April 2025
Last Updated: 25th April 2025

At Shiksha Portals, operated by Ikeworld Private Limited, we are committed to protecting the privacy and data of our users, including schools, administrators, students, and parents. This Privacy Policy explains how we collect, use, and safeguard your information when you use our School Management SaaS platform.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Student name, age, gender, admission number

  • Parent/guardian name and contact details

  • Teacher and staff information

  • Address, phone number, email ID

b) Academic & Administrative Data

  • Attendance records

  • Fee details and payment status

  • Marks, results, and exam reports

  • Class schedules and performance data

c) Login & Usage Data

  • Username, passwords (securely encrypted)

  • IP address, device type, browser information

  • Log files and usage statistics

2. How We Use the Information

We use the collected information to:

  • Manage school administration and student records

  • Facilitate communication between schools and parents

  • Generate reports, certificates, and academic progress

  • Send notifications, announcements, and alerts

  • Improve platform performance and user experience

3. Data Sharing and Disclosure

We do not sell or share personal information with third parties for marketing purposes.

Data may be shared:

  • With school administrators for official use

  • With authorized third-party service providers (e.g., SMS/email gateways) under strict confidentiality

  • If required by law or legal obligations

4. Data Security

We implement strong security measures to protect your data, including:

  • Encrypted storage of sensitive information

  • Role-based access control

  • Regular security audits and backups

Despite our best efforts, no system is 100% secure, and we recommend users to keep their credentials confidential.

5. User Rights

Users (students, parents, staff) have the right to:

  • Access their own information

  • Request corrections or updates

  • Request deletion of personal data (subject to admin approval and applicable policies)

6. Cookies and Tracking

Shiksha Portals uses cookies and similar technologies to:

  • Enhance functionality and user experience

  • Remember login sessions

  • Collect anonymized usage data for analysis

You can manage cookie preferences in your browser settings.

7. Data Retention

We retain user data for as long as the account is active or as needed to provide services. Upon account deactivation, data may be archived or deleted based on school policies.

8. Children's Privacy

We collect information about students under the supervision and consent of their schools and guardians. We do not knowingly collect information from children without proper authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and notified where applicable. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Ikeworld Private Limited
📧 Email: info@shikshaportals.com
📞 Phone: +91-033 4180 7777
🌐 Website: www.shikshaportals.com